True North Therapy & Wellness

The length of the treatment process varies widely depending on individual factors.  Sometimes only a few sessions are necessary; others will find they benefit from many sessions over time.  Each individual therapy session is approximately 55 minutes in length.

During active work on treatment goals, sessions are generally weekly for best continuity between sessions.  When the goals have been largely attained, sessions are generally less frequent – every other week or once a month – for a short time while working to ensure your progress is maintained before ending regularly scheduled sessions.

As therapists, we do not prescribe medication, but can refer you to a prescriber if needed or desired.  Some clients prefer not to take medication and find that therapy meets their needs.  Others find medication to be a helpful part of their overall treatment, including helping them get more out of therapy.  Ultimately the choice is yours, but your therapist can help you with that decision if you are unsure.

We are able to provide virtual appointments,  Some of our therapists provide telehealth regularly, others provide primarily in-person services.  Please see your preferred therapist’s profile page for more information.

Therapists  at True North Therapy & Wellness are in-network  providers for a variety of health insurance companies.  Please see each therapists profile for a list of insurances they accept. If you plan to use your insurance to help cover the cost of treatment, we recommend you contact your insurance provider prior to your first session to verify your benefits. 

Yes.  Private pay is a good option for those who prefer not to use their insurance benefits for increased privacy or access, for those seeking therapy primarily for personal growth reasons, or for those who do not meet the criteria for a mental health diagnosis (a requirement for insurance coverage). Our rate is $200 for the first 2 sessions and $180 for subsequent sessions.

Yes, in some cases.  With this arrangement, you’d pay True North Therapy & Wellness directly for the full cost of the session and once a month you will be provided with the documentation you’d need in order to file a claim directly with your insurance company for reimbursement.  If you are considering this option, it is highly recommended you work directly with your insurance company prior to starting services to ensure you fully understand your out-of-network benefits and their claim submission process.

Our office is located at 2100 Westown Parkway in West Des Moines, just off of the corner of 22nd Street and Westown Parkway.  The entrance to the parking lot is off of Westown and the main entrance (east side) is accessible.  Take the elevator to the 2nd floor; we’re in Suite 230 at the end of the hall on the right.  No need to check in when you arrive, just make yourself comfortable in the waiting room and your therapist will come get you at your appointment time.

Just click the “Request an Appointment” button below, fill out the form, and we’ll be in touch soon by email.  Once an initial appointment is scheduled, you’ll receive our client paperwork via our client portal, all of which can be done easily online, at your convenience, prior to your first session.